Background

As a Reputation Management Specialist at KMC Solutions, I help clients protect and enhance their online reputation by monitoring, analyzing, and responding to reviews, feedback, and comments on various platforms. I also create and implement strategies to improve customer satisfaction, loyalty, and retention, using data-driven insights and best practices.

I have over two years of experience as a Content Moderator at iOPEX Technologies and TaskUs, where I ensured the quality and safety of online content for various clients, such as social media, e-commerce, and gaming platforms. I applied policies and guidelines to flag, remove, or escalate inappropriate, harmful, or illegal content, such as hate speech, abuse, violence, or fraud. I also provided feedback and suggestions to improve the content moderation process and tools.

I am a dedicated, adaptable, and team-oriented individual who values quality, productivity, and customer satisfaction. I always strive to give my best in everything I do and to contribute positively to my employer and the people around me. I am motivated by challenges and opportunities to grow and improve myself and my work.

Experiences

Content Moderation

Social Media Management

S.E.O.

Amazon Listing

Wordpress

General V.A.

Tools and Platforms

Graphic Designs

Video Creations

Instagram Story

Pinterest Post

Youtube Post

Tiktok Post

Reach Out

to Me

Let's collaborate